Granite Group Secure Mail
Granite Group Benefits, LLC is fully committed to providing our clients with the safest and most secure environment for exchanging sensitive and/or private information via email. In order to give you the peace of mind that your personal information (social security number, PHI, etc.) is completely protected and safe, we have implemented a Secure Email Encryption service. Since 2010 all brokers have been required to meet these standards and Granite Group is pleased to be one of the leaders in implementation.
How SecureMail Works
When Granite Group sends you a secure email, you will receive a notification message that a GGB ProofPoint message is waiting to be retrieved. The notification message will contain a link to a secure web site (ProofPoint). Simply click on the link, log in, and retrieve your message. The message remains active for a period of 14 days.
Create Your Account
The first time you use ProofPoint, you will be prompted to create an account. Simply supply your email address and password to establish your account. You will use this password each time you log into your ProofPoint mailbox. A confirmation message will be sent to the email address you entered. You will need to click the link in the confirmation email to complete the account set up process. Once confirmed you can begin using your ProofPoint mailbox.
Retrieving a Secure Email
When Granite Group sends you a secure email message, you will receive a notification message via standard Internet email (the email you may have previously registered). Click the link contained in the notification message to be taken to the login screen where you will be prompted to enter your email address and password that you established. Once logged in, you can read your ProofPoint message, print the message to a file, download attachments to your computer, or send a secure reply message. You may not forward the message or add additional recipients to the message.
Sending a Secure Email
To send a secure encrypted message to someone at Granite Group, you will need to request a secure link. Click on the Request Secure Link below. You will be taken to a form where you will be prompted to enter your email address and email address of the Granite Group employee with whom you would like to correspond. Once the form has been submitted, you will receive an email with a secure message allowing you to respond. This message remains active for a period of 14 days.